Returns

Need to return something? No worries we’re here to help. For most non-perishable products ordered online, you can request a return within 14 days after receiving your order. Please contact us first before sending anything back.

How to request a return

Send us an email at info@argo-store.nl with:

• your order number
• your name
• the product you would like to return
• the reason for the return, optional
• photos, if the product arrived damaged or incorrect

We will reply with the next steps as soon as possible.

Products that cannot be returned

For food safety reasons, some products cannot be returned. We cannot accept returns for:

• fresh products
• frozen products
• chilled products
• perishable products
• opened food or drink products
• products with broken seals or damaged packaging after delivery

These products can only be refunded or replaced if there is a problem with the product or if we made a mistake with your order.

Damaged or incorrect order

Did your order arrive damaged, incomplete, or incorrect? Please contact us within 48 hours after delivery and include clear photos of the product and packaging. We will check the issue and do our best to offer a suitable solution, such as a replacement, refund, or store credit.

Return shipping

Return shipping costs are usually paid by the customer, unless the return is caused by our mistake or a damaged/incorrect product. Please do not send products back without contacting us first.

Questions?

Email us at info@argo-store.nl and we’ll be happy to help.